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	<title>Thomas J. McFeeley Communications &#187; Client News</title>
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		<title>CLIENTS IN THE NEWS: MSPA &#8220;Mystery Shopping: Customers Have the Right of Way.&#8221;</title>
		<link>http://tommcfeeley.com/item/666</link>
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		<pubDate>Fri, 07 Oct 2011 15:35:57 +0000</pubDate>
		<dc:creator>Tom McFeeley</dc:creator>
				<category><![CDATA[Client News]]></category>
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		<category><![CDATA[John Swinburn]]></category>
		<category><![CDATA[LRA Worldwide]]></category>
		<category><![CDATA[Mystery Shopping]]></category>
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		<description><![CDATA[From  Sales and Service Excellence magazine October 2011 (subscription) The Customer Always Has the Right of Way. By John Swinburn Executive Director of the Mystery Shopping Providers Association The phrase is all too familiar; even calling it a cliché might even qualify as a cliché itself. The Customer is Always Right. The point is the [...]<div class="addthis_toolbox addthis_default_style addthis_" addthis:url='http://tommcfeeley.com/item/666' addthis:title='CLIENTS IN THE NEWS: MSPA &#8220;Mystery Shopping: Customers Have the Right of Way.&#8221; ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
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		<title>Clients in the News: MSPA on Loyalty Programs in HotelExecutive.com</title>
		<link>http://tommcfeeley.com/item/657</link>
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		<pubDate>Fri, 07 Oct 2011 13:01:35 +0000</pubDate>
		<dc:creator>Tom McFeeley</dc:creator>
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		<description><![CDATA[from HotelExecutive.com&#8217;s October 2011 edition. http://www.hotelexecutive.com/subscribe/2738/ (Subscription site) Mystery shopping can help you tailor your programs to drive true loyalty Loyalty programs, once a very effective tool in increasing goodwill with hotel customers while boosting the bottom line, are struggling to stand apart and often are not returning the investment made to create and manage [...]<div class="addthis_toolbox addthis_default_style addthis_" addthis:url='http://tommcfeeley.com/item/657' addthis:title='Clients in the News: MSPA on Loyalty Programs in HotelExecutive.com ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
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		<title>Tom gives PR advice to Don Draper and the Mad Men team</title>
		<link>http://tommcfeeley.com/item/272</link>
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		<pubDate>Thu, 29 Jul 2010 16:39:16 +0000</pubDate>
		<dc:creator>Tom McFeeley</dc:creator>
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		<title>Thomas J. McFeeley Communications Profiled in Screen Magazine</title>
		<link>http://tommcfeeley.com/item/120</link>
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		<pubDate>Tue, 06 Oct 2009 21:26:08 +0000</pubDate>
		<dc:creator>Tom McFeeley</dc:creator>
				<category><![CDATA[Blog]]></category>
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		<description><![CDATA[PR Firm sees huge growth in social media platforms When Tom McFeeley started his public relations firm a year ago he had no idea how important social media would be to his business. Now his company is spending 75 percent of its time on Web sites like Twitter and Linkedin. “Every business should be concerned [...]<div class="addthis_toolbox addthis_default_style addthis_" addthis:url='http://tommcfeeley.com/item/120' addthis:title='Thomas J. McFeeley Communications Profiled in Screen Magazine ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
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		<title>NACME CEO Talks About &#8220;The New American Dilemma&#8221;</title>
		<link>http://tommcfeeley.com/item/110</link>
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		<pubDate>Mon, 28 Sep 2009 15:31:04 +0000</pubDate>
		<dc:creator>Tom McFeeley</dc:creator>
				<category><![CDATA[Client News]]></category>
		<category><![CDATA[News]]></category>
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		<category><![CDATA[Diversity]]></category>
		<category><![CDATA[NACME]]></category>

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		<description><![CDATA[CLIENTS IN THE NEWS: STEM: The New American Dilemma Kellye Whitney, 09-28-2009, Diversity Exective American business and industry is operating from a seriously lacking position with regard to science and technology, and a key to turning the situation around may be found in promoting pre-engineering activity for traditionally underrepresented minority groups. According to Irving McPhail, [...]<div class="addthis_toolbox addthis_default_style addthis_" addthis:url='http://tommcfeeley.com/item/110' addthis:title='NACME CEO Talks About &#8220;The New American Dilemma&#8221; ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
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		<title>The Eternal Quest for Great Seats</title>
		<link>http://tommcfeeley.com/item/65</link>
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		<pubDate>Mon, 31 Aug 2009 01:20:18 +0000</pubDate>
		<dc:creator>Tom McFeeley</dc:creator>
				<category><![CDATA[Client News]]></category>
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		<description><![CDATA[By Ryan Doran US Ticket Search in Weston is surviving against industry giants by applying a call-on-me strategy in an industry typified by facelessness. “The slowdown has been all year long,” said Tom Stevenson, founder and president of US Ticket Search. “It started with the baseball season in the spring and is showing signs of [...]<div class="addthis_toolbox addthis_default_style addthis_" addthis:url='http://tommcfeeley.com/item/65' addthis:title='The Eternal Quest for Great Seats ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
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		<title>Mark Nowotarski on News 12</title>
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		<pubDate>Fri, 19 Jun 2009 01:30:25 +0000</pubDate>
		<dc:creator>Tom McFeeley</dc:creator>
				<category><![CDATA[Client News]]></category>
		<category><![CDATA[Public Relations]]></category>

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		<description><![CDATA[Mark Nowtarski, President of Markets, Patents &#38; Alliances, L.L.C. on News 12 Connecticut.<div class="addthis_toolbox addthis_default_style addthis_" addthis:url='http://tommcfeeley.com/item/12' addthis:title='Mark Nowotarski on News 12 ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
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